Functie eisen

- Experience with Remedy Applications
- Experience with interfaces
- Experience with Web-Services
- Experience with writing impact analysis documents
- Experience with writing technical designs
- All round experience with maintenance
- Knowledge of mobile telecommunication industry
- Working with different releases schedules
- Change management Processes
- Global knowledge of ITIL concepts
- Reading, writing and speaking English (all documentation must be in written English)

Werkzaamehden

- Create Technical impact analysis documents
- Creating Technical designs
- Change management of whole process for changes/projects assigned to you
- Findings/incident analysis relating to implemented solutions
- Help to define the requirements with the Business
- Set up the maintenance and user documentation